Many commercial real estate (CRE) property teams in the office sector are facing new challenges while the workplace as we knew it continues to shift. From the new norm of remote and hybrid work, to a strain on property teams grappling with labor shortage, to a new focus on ESG reporting and sustainability initiatives – and everything in between – commercial office property teams have more to figure out than ever before.

To shine light on what CRE office property teams are focusing on as they face a rapidly changing industry, Building Engines, a JLL company, partnered with the Building Owners and Managers Association International (BOMA) to survey commercial property professionals about the state of CRE building operations. Respondents answered questions about their current portfolios and their expectations for building operations in the year ahead.

In this report, you’ll find several key insights – backed by data – on how CRE professionals working in the commercial office sector are tackling the challenges ahead. You’ll also learn opportunities to capitalize on an evolving industry.