Building performance benchmark data

This snapshot of 2025 Prism platform performance shows key insights across thousands of buildings, from work order completion rates to SLA compliance, preventive maintenance metrics, and more.

Total number of buildings

Office

Retail

Industrial

Total % of work orders that met SLA

Office

Retail

Industrial

Total average work order completion time (days)

Office (days)

Retail (days)

Industrial (days)

Total % of equipment with active preventive maintenance schedules (HVAC, fire & life, elevators)

Office

Retail

Industrial

Total % of preventive maintenance tasks completed on time

Office

Retail

Industrial

Total % of inspections completed

Office

Retail

Industrial

Total work order charge back revenue*

Office

Retail

Industrial

Total resource reservation revenue *

Office

Retail

N/A

Industrial

*All revenue figures are estimates and include amounts converted from multiple currencies to USD. Figures are subject to foreign exchange rate fluctuations.

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