Mobile
Video attachments for work orders and preventive maintenance tasks on mobile
Property managers and engineers can now attach short videos to work orders and preventive maintenance tasks directly from their mobile devices, enhancing visual communication in the field. This feature allows you to either upload existing videos from your device or record new ones through the app.
How To Use Video Attachments
- Adding videos: Tap the "Media" section in any work order or PM task and select the video option. Choose to upload from your gallery or record a new video. Your video appears as a thumbnail once saved.
- Removing videos: Simply tap the "X" on any video thumbnail and confirm to delete.
- Working offline: Feel free to attach videos even without internet connection—they'll automatically upload when you're back online.
Key Details About Video Attachments
- Best practice: Record videos directly through the app for guaranteed uploads (25MB limit applies to all devices and resolutions).
- Time limit: Each video can be up to 60 seconds in length.
- Attachment limit: You can add up to 3 videos per task.
- Automatic optimization: All videos are automatically compressed for efficient storage and quick viewing.
Enhanced performance on mobile inspections
The Prism iOS app now delivers significantly improved stability when handling large inspections with 50, 100, or even 200+ questions. This upgrade prevents the app from freezing or slowing down during extensive inspection processes, creating a smoother experience for property managers and inspectors in the field.
Key Improvements
- Questions load faster with smoother transitions between screens
- Scroll through your inspection without frustrating lag or freezes
- Complete and save even your largest inspections with confidence
- Sync your inspection data back to the system more quickly
- Experience better overall app stability with reduced memory usage
