Platform Enhancements

Work Order "On hold" status enhancement

We have updated Work Order statuses for more flexibilty.  “On Hold” work orders can be to "Completed" or "Closed." Previously, “On-Hold” work orders had limited statuses.

Up to 360 days forced log out

Users now have the option to adjust their system timeout setting to 360 days or less:

  1. Navigate to Admin > My Account
  2. Select the Settings tab
  3. Open the Security dropdown
  4. Edit the System Time-out as needed

We recommend timeouts/forced logouts of 90 days or less.

Watch this quick video for an overview of the forced log out settings.