Visitor Access

Returning visitor workflow

Prism now offers a new Returning Visitors feature to enhance security and streamline visitor management. This feature addresses the need for efficient ID verification in high-security properties. Property management teams can quickly confirm a visitor's vetting status on repeat visits and reduce the need for repeated ID verifications for known visitors.

How It Works:

  • After check-in, first-time visitors are automatically added to the Returning tab.
  • For previously vetted visitors, use the 'Add to Returning' button and fill in their details.
  • We recommend including email and phone number to ensure accurate identification.